FAQs
Orders
Browse our wide range of products, add your favorites to the cart, and complete the checkout process. You’ll receive an order confirmation via email once your order is placed successfully.
Orders can be canceled or modified within 2 hours of placing them. Contact our customer service team immediately for assistance.
Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.
Payment
You can pay via Bank Transfer, Cash on Delivery (COD), or PayHere. Currently, we do not accept PayPal or card payments directly.
Yes! All payments via Bank Transfer and PayHere are encrypted and secure to ensure your financial information is protected.
Shipping & Tracking
Most orders are delivered within 1–5 business days, depending on your location. You’ll see an estimated delivery date during checkout.
Track the status of your order: Zeysco.com provides the ability to track the status of an order by tracking number.
Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.
Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.
You can track your order easily via the Track Your Order page on our website using your order ID.
Account & Support
Click on “Sign Up” at the top of the website and fill in your details. An account allows you to track orders, save favorites, and enjoy faster checkouts.
Click “Forgot Password?” on the login page and follow the instructions to reset your password via email.
Absolutely! We source products only from trusted suppliers and brands to ensure authenticity and quality.
